First Impressions of The Hermitage - Winter Palace

Help! - How do we find our way to the stairs or lift? Here we are, just through the (internet) voucher exchange process that went very smoothly. We have the map of the layout over three floors, and we want to get to the top floor to see the French Impressionists.There are mobs of people coming hither and thither, but eventually we find a lift, but wouldn't you know - it's out of order! So we keep on trecking for some distance and finally come across another lift in the area that takes right into the heart of the Impressionists. There is a Sisley ot two, a couple of Toulouse-Lautrecs, some Monets (but the largest collection is housed in The Musee Marmottan in Paris), but no Manets, Degas, Morrisot etc. Lots of post impressionists - Matissse, Gaugin, Van Gogh, Pisarro, Seurat though and a large special exhibit of Picasso. Then it's off to The Flemish, Dutch and Italian sections, all the while housed in "over-the-top" palace rooms - makes one wonder why it took the workers so long to revolt - it's quite fankly obscene that so much art was amassed by so few!